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Shipping Policy

Dispatch, delivery and claim information for your order.

Dispatch and Delivery

Orders are dispatched within 3–4 business days.

Delivery usually takes 5–6 business days.

Plated Items

Plated items may take a few additional days to dispatch. Plating naturally wears off over time.

Cancellations

Orders cannot be cancelled once placed.

Defective or Incorrect Items

If you receive a defective or incorrect item, contact us with a raw, continuous and unedited unboxing video that clearly shows the address label while the parcel is being opened.